Privacy Policy
Effective: November 10, 2025
SnapTheKnot ("we", "us", "our") respects your privacy. This policy describes what we collect, how we use it, and the choices you have. If you have questions, contact us at hello@snaptheknot.com.
Information we collect
- Account data: name, email, password (hashed), and settings.
- Event content: event names, details, photos and media uploaded by you or your guests.
- Transactional data: records of purchases (via our payment processor).
- Usage data: device/browser info, IP address, and product interaction (for security and analytics).
- Cookies: to keep you signed in and improve the product experience.
How we use your information
- Provide and improve SnapTheKnot, including customer support.
- Process payments and prevent fraud.
- Secure our services and enforce our terms.
- Send service communications (e.g., receipts, important updates).
- With your consent, send product news or tips. You can opt out anytime.
Sharing
We share data with service providers that help us operate (e.g., hosting, storage, analytics, email, and payments). These providers are bound to protect your data and use it only for our instructions. We may also share data to comply with law, protect rights and safety, or in a merger/acquisition.
Data retention
We keep information only as long as needed for the purposes described above, to comply with our legal obligations, and to resolve disputes. You can request deletion of your account and content; we will honor it unless we must retain certain data for legal or security reasons.
Your choices
- Access, update, or delete your data by contacting support or using in‑product settings.
- Control cookies via your browser settings; essential cookies are required for core features.
- Opt out of marketing emails via the unsubscribe link.
Children
SnapTheKnot is not directed to children under 13, and we do not knowingly collect their personal data.
International transfers
Your information may be processed and stored in countries other than your own. We take steps to protect your data consistent with this policy wherever it is processed.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated via the product or email. Your continued use of SnapTheKnot after changes indicates acceptance.
Contact
Email: hello@snaptheknot.com