Privacy, without the fine-print feeling.

Information we collect

• Account data: name, email, password (hashed), and settings.
• Event content: event names, details, photos and media uploaded by you or your guests.
• Transactional data: records of purchases (via our payment processor).
• Usage data: device/browser info, IP address, and product interaction (for security and analytics).
• Cookies: to keep you signed in and improve the product experience.

How we use your information

• Provide and improve Snap the Knot, including customer support.
• Process payments and prevent fraud.
• Secure our services and enforce our terms.
• Send service communications (e.g., receipts, important updates).
• With your consent, send product news or tips. You can opt out anytime.

Optional AI photo safety checks

The couple can enable or disable AI safety checks in their wedding setup. When enabled, we send a copy of newly uploaded photos to OpenAI to check for potentially inappropriate content, including nudity, sexual content, violence, and self-harm. We generally send a smaller preview, or the original when a preview is unavailable. Our administrators can view the results.

This permission is only for safety screening. We do not use photos submitted for this check to train AI models, generate AI content, or identify people. Any separately offered face-matching feature has its own permission. Guests can upload normally whether the setting is on or off. Disabling the setting stops checks that have not started; it cannot recall photos already submitted to OpenAI. Enabling it does not automatically scan previously processed photos. Event galleries follow the main wedding's setting.

OpenAI processes submitted images under its API data-handling policies. Automated checks can make mistakes. Flagged photos remain visible to the couple but are hidden from shared galleries and the live photo wall until the couple approves them. The couple can also deny a photo, moving it to Trash while retaining the original file for potential recovery. Administrators can view safety results. Uploading is not blocked by the checks. When moderation is enabled, the live photo wall waits for a clear result or the couple's approval; pending, failed, or unavailable checks stay off the wall.

Gallery privacy and search engines

Snap the Knot galleries are designed for private wedding sharing, not public social discovery. Guest upload pages, shared gallery pages, and live photo wall pages are sent with robots noindex headers so search engines are instructed not to list them. Shared gallery links use unguessable tokens and can be disabled by the gallery owner.

Owner controls

• Gallery owners can delete uploads from their gallery.
• Gallery owners can enable or disable read-only shared gallery links.
• Disabling a shared gallery revokes the previous shared link.
• Guests do not need to create accounts to upload through the guest upload page.

Sharing

We share data with service providers that help us operate (e.g., hosting, storage, analytics, email, and payments). These providers are bound to protect your data and use it only for our instructions. We may also share data to comply with law, protect rights and safety, or in a merger/acquisition.

Data retention

Paid galleries include hosting through one year after the wedding date. We keep information only as long as needed for the purposes described above, to comply with our legal obligations, and to resolve disputes. You can request deletion of your account and content; we will honor it unless we must retain certain data for legal or security reasons.

Your choices

• Access, update, or delete your data by contacting support or using in-product settings.
• Control cookies via your browser settings; essential cookies are required for core features.
• Opt out of marketing emails via the unsubscribe link.

Children

Snap the Knot is not directed to children under 13, and we do not knowingly collect account data from children under 13. Weddings may include minors in photos or videos uploaded by adults or guests. Gallery owners are responsible for getting appropriate consent from guests and families before collecting, sharing, or downloading photos that include minors.

International transfers

Your information may be processed and stored in countries other than your own. We take steps to protect your data consistent with this policy wherever it is processed.

Security

We use reasonable technical and organizational measures to protect your information, including hashed account passwords, HTTPS in production, access controls for owner areas, time-limited direct upload links, and cloud storage controls. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Material changes will be communicated via the product or email. Your continued use of Snap the Knot after changes indicates acceptance.